FOR AFTER SALES SERVICES AND REPAIRS:
All returns to the factory require an RMA number. By sending the following information to
- customer name and address
- part number of the returned unit
- serial number of the returned unit
- brief description of the reason for return
- shipping return address
Because customer service is paramount, Milcots supports their customers long after the warranty has expired, providing technical solutions to new situations as well as a comprehensive repair service, with dedicated technicians experienced in resolving issues arising from field operations.
MILCOTS strives supporting customers during bid process, providing prompt responses from key experts, with simple cost effective solutions and the use of new and the latest technologies with long life cycles. Because time is always of the essence, ROM or formal quotes are provided diligently.
When new solutions are sought we can also provide sample hardware for evaluation.
